Bankruptcy Class Frequently Asked Questions (FAQs)
If I am considering bankruptcy, do I need to take the pre-filing bankruptcy credit counseling course or the pre-discharge debtor education course?
How is the bankruptcy counseling course offered?
Is there a charge for the bankruptcy class? How much does the course cost?
What forms of payment do you accept?
Is the information I submit through this web site secure?
Do I need an attorney to file for bankruptcy?
Can joint bankruptcy filers take the pre-filing bankruptcy credit counseling course together?
When and how do I receive my certificate of completion?
Who will receive the certificate of completion?
Why do I have to take a debtor education course after I have already filed for bankruptcy?
Can another person take the bankruptcy credit counseling course for me?
Does my certificate of completion for bankruptcy credit counseling expire?
How long will I have to wait for a counseling appointment?
Do I need to meet with a bankruptcy attorney before I can speak to one of your counselors?
If I am considering bankruptcy, do I need to take the pre-filing bankruptcy credit counseling course or the pre-discharge debtor education course?
Yes, these courses are required according to the Bankruptcy Abuse Prevention and Consumer Protection Act of 2005 (BAPCPA).
You should first take the pre-filing bankruptcy credit counseling course. The pre-filing bankruptcy credit counseling course is also known as a pre-petition counseling session or a budget briefing. You will be required to provide a certificate of completion showing you have completed the bankruptcy credit counseling course prior to filing for bankruptcy.
After filing bankruptcy, and after receiving your bankruptcy identification number, you will then be required to take the pre-discharge debtor education course. The debtor education course is also known as the personal financial management course or the post-filing debtor education course, and completion of this course is required before your debts can be legally discharged through bankruptcy.
Is National Financial Literacy Foundation (NFLF) an approved provider of the required bankruptcy credit counseling course?
Yes, NFLF hase been approved to issue certificates evidencing completion of the pre-filing Credit Counseling course in compliance with the Bankruptcy Code. Approval does not endorse or assure the quality of a Provider’s services.
Is National Financial Literacy Foundation (NFLF) authorized by the Executive Office for the United States Trustees (EOUST) to issue certificates that satisfy the court requirements for personal bankruptcy?
Yes. NFLF has been approved by the Executive Office for the United States Trustees (EOUST).
In what states is National Financial Literacy Foundation (NFLF) authorized by the Executive Office for the United States Trustees (EOUST) to issue certificates that satisfy the court requirements for personal bankruptcy?
National Financial Literacy Foundation is authorized to offer pre-filing bankruptcy classes and certificates in Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin and Wyoming.
How is the bankruptcy counseling course offered?
The bankruptcy counseling course is available by internet or by telephone. The bankruptcy counseling course is also available in person in Maitland, Florida.
Is there a charge for the bankruptcy class? How much does the course cost?
The pre-filing bankruptcy credit counseling course is available online for only $25 and by telephone for only $50. If you are filing a joint bankruptcy, you will only be required to pay one fee to take the courses. NFLF may waive the bankruptcy pre-filing counseling fee for consumers in those cases whose household income is equal to or less than 150 percent of the estimated poverty threshold for their applicable family size as published in the current Federal Poverty Levels Guidelines. Click here to read our full fee waiver policy.
What forms of payment do you accept?
Payments are accepted online or over the phone. We accept debit cards, electronic withdrawals from checking accounts, and money orders.
Is the information I submit through this web site secure?
Yes, NFLF is committed to maintaining your privacy and online confidentiality, including the use of special encryption to protect your personal information. Please see our Privacy Policy for more information.
How long is each course?
The pre-filing bankruptcy credit counseling course takes a minimum of 60 minutes to complete. This time requirement conforms to the EOUST minimum program guidelines.
Do I need an attorney to file for bankruptcy?
Over 93% of consumers choose to work with a bankruptcy attorney to file a personal bankruptcy. You can choose to file yourself with the assistance of a paralegal or legal document assistant or legal document preparer, also known as filing pro se. Filing pro se requires that you prepare your own bankruptcy documents, understand the US Bankruptcy Code, and present your case in court. If you choose to work with a bankruptcy attorney, he or she will usually attend the 341 (a) Meeting of the Creditors, negotiate with your creditors, advise you about offers to accept or reject, and give legal advice in general. A paralegal can fill out the necessary forms, but cannot represent you legally or give legal advice about how to fill out the forms, or what the law says about your particular situation.
Can joint bankruptcy filers take the pre-filing bankruptcy credit counseling courses together?
Yes, and there are no additional fees charged for taking the course together!
How do I get started?
You can begin the course online by clicking here or by calling 1–877-380‑6353.
When and how do I receive my certificate of completion?
After completing the online pre-petition credit counseling course you will be required to contact us to verify your identity and complete the certification process. The certificate will be sent immediately following this phone call and can be delivered to you and your attorney by email, fax, or mail.
Who will receive the certificate of completion?
The certificate(s) can be sent to you and your bankruptcy attorney by email, fax or mail.
Why do I have to take a debtor education course after I have already filed for bankruptcy?
The Bankruptcy Abuse Prevention and Consumer Protection Act of 2005 includes two provisions mandating financial counseling and education: Before filing for bankruptcy, consumers are required to have a briefing on the alternatives to bankruptcy; and before receiving a bankruptcy discharge a debtor is required to complete an instructional course concerning personal financial management. These provisions were included to provide debtors in bankruptcy with the skills and tools needed to potentially avoid future financial problems.
Can another person take the bankruptcy credit counseling course for me?
No. However, you may obtain assistance from a friend, family member or attorney when completing your bankruptcy credit counseling session.
Are there any tests?
No. Each course is designed to help you understand your own personal financial picture.
Does my certificate of completion for bankruptcy credit counseling expire?
Yes, the pre-filing bankruptcy credit counseling certificate expires 180 date from the date if is issued by NFLF. Your bankruptcy attorney may be able to provide additional clarification regarding these requirements.
How long will I have to wait for a counseling appointment?
NFLF has counselors standing by to take your calls. No appointment is necessary. Call 1–877-380‑6353 to speak directly to a counselor now.
Should I follow up with my bankruptcy attorney once my certificate of completion has been issued?
Yes. Once the certification process has been completed, NFLF will email, fax or mail a copy of the certificate to you and your attorney. It is your responsibility to follow up with your bankruptcy attorney to ensure that the certificate has been received. NFLF can reissue the certificate at any time at your request.
Do I need to meet with a bankruptcy attorney before I can speak to one of your counselors?
No, you can talk to a counselor by calling 1–877-380‑6353 before or after you meet with a bankruptcy attorney.


